Shipping policy

Shipping Policy

Every order is shipped tracked, and UK delivery is always free — no minimum spend.

Delivery options & rates

• United Kingdom: FREE, tracked — typically 4–6 business days including dispatch

• European Union: £9.99 flat — typically 7–12 business days

• Rest of world (US, AU, CA & more): £9.99 flat — typically 10–15 business days

You will receive a tracking link by email as soon as your order is on its way. Orders are dispatched within 1–2 business days of purchase.

International orders may be subject to local import duties or taxes, which are the customer's responsibility.

If your order hasn't arrived within the estimated window, contact us at hello@rivela.co.uk and we'll chase it down straight away.